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2014年10月18日星期六

Le matériel de formation de l'examen de meilleur PMI PMP

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Code d'Examen: PMP
Nom d'Examen: PMI (Project Management Professional)
Questions et réponses: 3615 Q&As

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NO.1 The Monitor and Control Project Work process is performed to monitor project processes and
performance. Which of the following are you LEAST concerned with during this process?
A. Analyzing and tracking project risks
B. Providing information to support status reporting
C. Assessing performance to determine whether corrective actions are necessary
D. Comparing actual performance against project management plan
E. Maintaining the integrity of baselines by releasing only approved changes
Answer: E

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NO.2 Key Management skills include:
A. Negotiating
B. All of the other alternatives apply
C. Leading
D. Communicating
Answer: B

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Explanation:
All options are key management skills.

NO.3 A company is about to begin work on a large construction project to build four new buildings
for a bank that wants to open new branches. The sponsor is writing a project charter. She recalls that
a previous project the company performed for another bank ran over budget because the team had
underestimated the effort required to install the reinforced walls in the vault. The previous project
manager had documented the details of the lessons learned from this project. Where should the
sponsor look for these lessons learned?
A. The company's organizational process assets
B. The project records management system
C. The project's work performance information
D. The project's performance reports
Answer: A

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Explanation:
Lessons learned from past projects are always part of a company's organizational process assets, and
are usually stored in a process asset library. The other three answers are important project tools, but
they're not where you find lessons learned.

NO.4 You are the project manager for a software company that develops stock analysis software. You
have been assigned to assigned to develop a new technical analysis tool to forecast to price of a stock
given this historical volatility based on Elliot Wave technique. You need to gather the necessary
information to write the project scope management plan. Which of the following information do you
NOT need as inputs to your current process?
A. Project scope statement
B. Project management plan
C. Enterprise environmental factors
D. Preliminary project scope statement
E. Project charter
Answer: A

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NO.5 Which of the following best describes residual risks?
A. Risks that arise due to quality issues
B. None of the choices are correct
C. Risks that still remain after implementing a risk response
D. Risk that come about as a direct result of implementing a risk response
Answer: C

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NO.6 A project manager is creating a risk response plan. However, every time a risk response is
suggested, another risk is identified that is caused by the response. Which of the following is the BEST
thing for the project manager to do?
A. Document the new risks and continue the Plan Risk Responses process.
B. Make sure the project work is better understood.
C. Spend more time making sure the risk responses are clearly defined.
D. Get more people involved in the Identify Risks process since risks have been missed.
Answer: A

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NO.7 Which is not an example of a correctly handled Contract closure procedure?
A. Early termination of a contract because of arepudiatory breach
B. Settling and finally closing the contract agreement
C. Early termination of a contract because of an immaterial breach
D. Product verification by stakeholders and administrative closure
Answer: C

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NO.8 During what Time Management Process are the specific activities that must be performed to
produce the deliverables in the WBS identified and documented?
A. Estimate Activity Durations
B. Define Activities
C. Sequence Activities
D. Develop Schedule
Answer: B

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2014年4月21日星期一

Les meilleures PMI PMI-002 examen pratique questions et réponses

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Code d'Examen: PMI-002
Nom d'Examen: PMI (Certified Associate in Project Management (CAPM) Certification)
Questions et réponses: 748 Q&As

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NO.1 What is the lowest level in a work breakdown structure?
A. Project task
B. w¡ãrl< packag
C. sow
D. None
Answer: B

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NO.2 ______________ provides details about how the project scope may be changed.
A. Control Scope system
B. VeiirV Scope
C. Scope Charter
D. Scope Management plan
Answer: D

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NO.3 You are project manager and the monthly report to the client showed zero schedule variance.
However, member of the team know that a milestone has been missed which will cause an
overall delay to the project. Which one of the following is being inadequately reported?
A. Communication plan variance
B. Resource management plan
C. Critical path status
D. Risk analysis
Answer: C

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NO.4 Assumptions are factors that, for planning purposes, are considered to be ______.
A. True, real, or certain
B. True, real, or uncertain
C. Real
D. Verbal
Answer: A

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NO.5 In PMBOK, the seller is ________ to the project team.
A. Internal
B. External
C. Outside
D. Assigned
Answer: B

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NO.6 Which of the following technique to identify the underlying cause of a problem and take steps
to prevent further occurrence?
A. Root cause analysis
B. Quality audits
C. Project audits
D. Risk audits
Answer: A

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NO.7 Cost benefit analysis, scorecard modelling, payback periods, and internal rate of return are
examples of ____________.
A. Enterprise benefits measurement methods when selecting a project
B. Integral parts of the SOW
C. Ways to ensure stakeholder commitment
D. Project selection methods
Answer: A

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NO.8 Which one of the following comes first in the project plan?
A. Scope Statement
B. Quality Plan
C. WBS
D. Development Plan
Answer: A

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NO.9 The end of the project comes after which of the following?
A. Project charter
B. F'na' deliverable
C. Schedule
D. QA activities are done
Answer: B

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NO.10 Based on the PMBOK, who is ultimately responsible for the project quality?
A. Project team
B. Project manager
C. QA manager
D. Validation engineer
Answer: B

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NO.11 You are managing a project that will implement a new Insurance software package. Two
project team members have difficulty working together. They come to you, for help resolving
the issues. You immediately set up a meeting that includes the functional manager. After the
meeting you and the functional manager discuss the issues and agree on a solution. What
type of organizational structure you are working in?
A. Functional
B. Balanced matrix
C. Piojectized
D. Strong Matrix
Answer: B

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NO.12 What is a corrective action?
A. An action that brings future project events Into alignment with the project plan
B. An action to correct something in the project
C. An action to prevent something in the project
D. Corrective action is not related to project
Answer: A

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NO.13 Who gives project acceptance?
A. Sponsor
B. Customer
C. Project Manager
D. Team Lead
Answer: B

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NO.14 Which type of network diagram is also referred to activity-on-arrow (AOA) diagrams?
A. Precedence Diagramming Method (PDM)
B. Gant Cnart Diagram (GCD)
C. Dependency Diagramming Method (DDM)
D. Arrow Diagramming Method (ADM)
Answer: D

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NO.15 A Risk Register is a part of the ________.
A. Project Scope Statement
B. Project Management plan
C. Project Scheduling plan
D. Project Charter
Answer: B

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NO.16 Which of the following provides the least accurate in estimating?
A. Rough order of magnitude
B. Budget estimate
C. WBS estimate
D. Definitive estimate
Answer: A

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NO.17 During the planning phase of your project, your project team members have discovered
another way to complete a portion of the project scope. This method is safer for the project
team, but may cost more for the customer. This is an example of _______.
A. Alternative identification
B. "'s

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Code d'Examen: PgMP
Nom d'Examen: PMI (Program Management Professional (PgMP))
Questions et réponses: 342 Q&As

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NO.1 Your program has 121 stakeholders that you'll need to communicate with. Your communications
management plan defines how the communication should happen, what should be communicated, and
the expected modality of the communications. You'll also need which one of the following as an input to
the information distribution process in your program?
A. Change requests
B. Earned value management results
C. Stakeholder analysis plan
D. Performance reports
Answer: C

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NO.2 You have created a control chart for a repeatable process in your program. You have discovered that
the seven most recent measurements are all on the positive side of the mean in your control chart. What
is this phenomenon called?
A. Rule of Improvement
B. Mean Improvement
C. Rule of Seven
D. Low-Riding Mean
Answer: C

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NO.3 You are the program manager for your organization and you need to define all of the program
resources you'll need for your program. All of the following can be considered a program resource except
for which one?
A. A forklift
B. Materials for the installation of a new server
C. A positive risk response
D. Gary, an application developer
Answer: C

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NO.4 What is the present value of a program that will be worth $3,567,000 if it lasts for six years and the rate
of return is five percent?
A. $1,550,850
B. $3,532,000
C. $2,502,750
D. $2,661,750
Answer: D

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NO.5 Your program has been selected and its program charter is now being created. The program charter
defines all of the following characteristics except for which one?
A. Program constraints
B. Program scope
C. High-level objectives for the program
D. Project scope statement for all projects within the program
Answer: D

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NO.6 You are the program manager for your organization. You're currently working with the program director,
Nancy Holmes, to define a new program and the benefits the program should create. Of the following,
which is the best definition of a benefit a program creates?
A. A benefit is an outcome of the constituent projects within a program.
B. A benefit is a project and program deliverables that the organization may use immediately.
C. A benefit is a deliverable of a program or project that is worth more than the cost to create the
deliverable.
D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders.
Answer: D

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NO.7 You are program manager for the HYH Program. Your program governance is requiring you to use
earned value management to predict how closely your program is tracking to the cost and schedule
baselines and to predict overall program performance. Which earned value management formula can you
use to predict how much more will need to be invested in the program based on current program
performance?
A. EV/AC
B. EV/PV
C. BAC/CPI
D. EAC-AC
Answer: D

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NO.8 What analysis type could you use in a program to compare the positive stakeholders and their position,
power, and influence over your program to the same variable components of the negative stakeholders in
your program?
A. Sensitivity analysis
B. Stakeholder analysis
C. Monte Carlo simulation
D. Force field analysis
Answer: D

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NO.9 Eric is the project manager of the NQQ Project and has hired the ZAS Corporation to complete part of
the project work for Eric's organization. Due to a change request the ZAS Corporation is no longer
needed on the project even though they have completed nearly all of the project work. Is Eric's
organization liable to pay the ZAS Corporation for the work they have completed so far on the project?
A. It depends on what the outcome of a lawsuit will determine.
B. No, the ZAS Corporation did not complete all of the work.
C. It depends on what the termination clause of the contract stipulates.
D. Yes, the ZAS Corporation did not choose to terminate the contract work.
Answer: C

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NO.10 Where are negative risks recorded?
A. Negative risk register
B. Risk management plan
C. Risk register
D. Issues log
Answer: C

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NO.11 You are the program manager for your organization. You and your program team have been creating
and transferring the program benefits to operations as feasible in your program execution.
The process of delivering the program's benefits describes what process in program
management?
A. Quality control
B. Benefits management
C. Direct and manage program execution
D. Quality assurance
Answer: C

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NO.12 You are the program manager for your organization. Part of your role as the program manager is to
train John, a new program manager, on the program processes within a program. John is confused as to
when the program team can be acquired in the program management lifecycle.
When will the program team be acquired for a program?
A. Planning
B. Execution
C. Monitoring and controlling
D. Initiation
Answer: B

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NO.13 Donna is the project manager for her organization. She is preparing a plan to manage changes to the
project should changes be requested. Her change management plan defines the process for
documenting, tracking, and determining if the changes should be approved or declined. What system is
considered the parent of the change control system documented in Donna's plan?
A. Quality Management System
B. Change Control System
C. Project Management Information System
D. Integrated Change Control System
Answer: C

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NO.14 A project manager in your program has estimated the cost of a program to be $145,000. As the project
manager's project comes close to completion, the project manager realizes that he has still $27,876 left in
his project budget. He decides to add some additional features to the project's deliverables in an effort to
use the remaining budget. These additions will add value to the project and the project customer is likely
to enjoy these new features. This is an example of what term?
A. Gold plating
B. Errors and omissions
C. Expert judgment by the project manager
D. Value added change
Answer: A

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NO.15 Olive is the program manager for her organization. She has created a request for proposal for a large
portion of her program. In this work to be procured she has set several requirements for the vendors to
participate. The chief among these requirements is a vendor must have at least four licensed electricians
in his team. This requirement for four licensed electricians is an example of which one of the following
terms?
A. Screening system
B. Scoring model
C. Vendor analysis requirements
D. Evaluation criteria
Answer: A

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NO.16 You are a program manager for your organization. You have proposed a program to the management
that will last four years and will cost $35 million to create. Management has asked to see the program
charter and the proposed costs and benefits of the program. Management agrees to your program charter
and proposed to fund the program in increment at the completion of each milestone. What type of funding
does management proposed for this program?
A. Tentative
B. Step funding
C. Milestone approval
D. Phase gate estimating
Answer: B

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NO.17 Your company and a competing company have created a teaming agreement for an opportunity.
Through this team agreement you and your competitor can complete a major program for a client.
This is, technically, a risk response for both organizations. What type of risk response are you dealing with
in this instance?
A. Teaming
B. Exploiting
C. Accepting
D. Sharing
Answer: D

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NO.18 Andy is the program manager of the HQN Program. This program is nearing its completion and there is
still $25,000 left in the program budget. Andy has asked the program team to identify some extra
deliverables that can be included in the program scope to improve the program deliverable but also to use
all of the funds in the budget. What term is assigned to the actions that Andy is trying to do in this
instance?
A. Value-added change requests
B. Zero based budgeting
C. Integrated change control
D. Gold plating
Answer: D

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NO.19 You are the program manager for your organization. Management has asked you to create a document
that will capture the stakeholders concerns, perceived threats, and specific objectives about the program
and its projects. What document is management asking you to create in this instance?
A. Requirements document
B. Project charter
C. Business case
D. Scope statement
Answer: D

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NO.20 You are the program manager of the NHQ Program. You are working with your program team to ensure
that the work in the program is done accurately and according to scope. You are also reviewing the team
inspection process that will need to be done to ensure that the work is being done according to the scope.
If the work is found to be defective it will need to be corrected before the program customers can inspect
the work. What process are you completing to ensure that the work is done accordingly to scope?
A. Quality control
B. Scope verification
C. Quality assurance
D. Planning
Answer: C

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NO.21 You are the program manager for the SRQ Program. You have rejected several change requests for
the program scope. What must you do with the rejected change requests?
A. Communicate why the change request was rejected and record the results in the lessons learned
documentation for your program.
B. Inform the stakeholders that their change requests have been rejected.
C. Communicate the change request status to the stakeholders and record the results of the change
request in the change register.
D. Inform the stakeholders why their change requests have been rejected.
Answer: C

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NO.22 You are the program manager for your organization. Management would like to consider the present
value for your program. If your program is predicted to be worth $450,000 in two years what is the present
value of the program if the interest rate is six percent?
A. $400,498
B. $521,345
C. $505,620
D. $385,450
Answer: A

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NO.23 What component of the change management system is responsible for evaluating, testing, and
documenting changes created to the project scope?
A. Project Management Information System
B. Integrated Change Control
C. Scope Verification
D. Configuration Management System
Answer: D

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NO.24 Harriet is the program manager of a large program that has a high profile and visibility in her
organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to
address their fears, perceived threats, and concerns about the program. Which communication method is
considered to be the best approach for this scenario?
A. Face-to-face
B. Many-to-many
C. Ad hoc conversation
D. One-to-many
Answer: A

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NO.25 You are the program manager of the BHG Program. One of the projects in your program will be using
new materials that are somewhat untested. You are worried that there may be delays and waste because
the project team is unaware of how to accurately use these materials. You elect to send the people that
will be using the new materials through training on how to complete their project work. You also allow
them to purchase some of the materials to experiment on their use before the actual project work is to be
done. You want to ensure that mistakes do not enter into the project. What type of action have you
provided in this scenario?
A. This is an example of a preventive action.
B. This is an example of team development.
C. This is an example of quality assurance.
D. This is an example of a corrective action.
Answer: A

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NO.26 Mike is the program manager of the NHQ Program. Mike and a vendor are in disagreement over the
deliverable the vendor has created for Mike's program. Mike does not believe the vendor has correctly
created the deliverable, while the vendor is adamant that his company has indeed completed the contract.
Both parties have documented their stance in the debate.
This is an example of what?
A. Breach of contract
B. Issue
C. Risk
D. Claim
Answer: D

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NO.27 You are the program manager for your organization. When a project in your program is completed,
who will need to sign the certificate of completion?
A. The project manager
B. The program customer
C. The program stakeholders
D. The project management team
Answer: B

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NO.28 You are the program manager of the GHY Program in your organization. It has come to your attention
that some of the project managers in your program are adding time to each project activity in an effort to
pad their durations in case some event happens in their project that will cause delays. What principle
should you share with these project managers that counterattack the concept of padding activities with
additional time?
A. Parkinson's Law
B. Law of Diminishing Returns
C. 80/20 Law
D. Pareto's Law
Answer: A

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NO.29 What is the formula to determine earned value (EV) for a program.?
A. Percent complete times percent remaining in the program
B. Percent completes time the program cost estimate
C. Percent complete times the program budget at completion
D. Percent complete times the program cost of labor and materials
Answer: C

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NO.30 You are the program manager for your organization. Your program team has 43 people that all need to
be monitored and controlled. You would like to create a standardized report that you can use to monitor,
control, and record the performance of each staff member in your program. What type of report can you
create that will help you track your staff and their performance?
A. Performance reports
B. Staff variance reports
C. Exceptions report
D. Lessons learned
Answer: A

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2013年12月5日星期四

Meilleur PMI CA0-001 test formation guide

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Code d'Examen: CA0-001
Nom d'Examen: PMI (Certified Associate in Project Management)
Questions et réponses: 525 Q&As

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NO.1 On what is project baseline development established?
A. Approved product requirements
B. Estimated project cost and schedule
C. Actual project cost and schedule
D. Revised project cost and schedule
Answer: B

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NO.2 How is quality control performed?
A. By identifying quality standards that are relevant to the project and determining how to satisfy them.
B. By monitoring specific project results in compliance with relevant quality standards and determining
corrective actions as needed.
C. By ensuring that the entire project team has been adequately trained in quality assurance processes.
D. By applying Monte Carlo, sampling, Pareto analysis and benchmarking techniques to ensure
conformance to quality standards.
Answer: B

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NO.3 Scope verification is PRIMARILY concerned with which of the following?
A. Acceptance of the work deliverables.
B. Accuracy of the work deliverables.
C. Approval of the scope statement.
D. Accuracy of the work breakdown structure.
Answer: A

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NO.4 How is scheduled variance calculated using the earned value technique?
A. EV less AC
B. AC less PV
C. EV less PV
D. AC less EV
Answer: C

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NO.5 While implementing an approved change, a critical defect was introduced. Removing the defect will
delay the product delivery. What is the MOST appropriate approach to managing this situation?
A. Utilize the change control process.
B. Crash the schedule to fix the defect.
C. Leave the defect in and work around it.
D. Fast-track the remaining development.
Answer: A

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NO.6 Which of the following methods is a project selection technique?
A. Flowcharting
B. Earned value
C. Cost-benefit analysis
D. Pareto analysis
Answer: C

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NO.7 What name(s) is (are) associated with the Plan-Do-Check-Act cycle?
A. Pareto
B. Ishikawa
C. Shewart-Deming
D. Delphi
Answer: C

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NO.8 Which of the following are outputs of the Monitor and Control Project Work process?
A. Requested changes, forecasts, recommended corrective actions
B. Forecasts, resources plan, bottom up estimating
C. Recommended corrective actions, cost baseline, forecasts
D. Requested changes, recommended corrective actions, project constraints
Answer: A

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NO.9 Identifying major deliverables, deciding if adequate cost estimates can be developed, and identifying
tangible components of each deliverable are all part of which of the following?
A. Work breakdown structure
B. Organizational breakdown structure
C. Resource breakdown structure
D. Bill of materials
Answer: A

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NO.10 Who MUST know when a risk event occurs so that a response can be implemented?
A. Customers
B. Project sponsors
C. Project management team
D. Insurance claims department
Answer: C

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NO.11 Which type of analysis is used to develop the communications management plan?
A. Product
B. Cost benefit
C. Stakeholder
D. Research
Answer: C

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NO.12 Which of the following is an example of contract administration?
A. Negotiating the contract
B. Authorizing contractor work
C. Developing the statement of work
D. Establishing evaluation criteria
Answer: B

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NO.13 During what process is the quality policy determined?
A. Initiating
B. Executing
C. Planning
D. Controlling
Answer: C

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NO.14 What is the definition of project plan execution?
A. Integrating all planned activities.
B. Performing the activities included in the plan.
C. Developing and maintaining the plan.
D. Execution of deliverables.
Answer: B

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NO.15 Which of the following processes is necessary to ensure that the project employs all processes
needed to meet its requirements?
A. Perform Quality Control
B. Quality Policy
C. Perform Quality Assurance
D. Quality Planning
Answer: C

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NO.16 What is a tool to improve team performance?
A. Staffing plan
B. External feedback
C. Performance reports
D. Co-Location
Answer: D

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NO.17 As part of a mid-project evaluation, your project sponsor has asked you to provide a forecast of total
project cost. You should calculate the forecast using which of the following methods?
A. BAC
B. EAC
C. ETC
D. WBS
Answer: B

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NO.18 Information distribution involves making needed information available to project stakeholders in a timely
manner. What is an output from information distribution?
A. Earned value analysis
B. Trend analysis
C. Project records
D. Performance reviews
Answer: C

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NO.19 Which type of analysis is used to examine project results through time to determine if performance is
improving or deteriorating?
A. Control chart
B. Earned value
C. Variance
D. Trend
Answer: D

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NO.20 The Define Scope process is in which of the following process groups?
A. Initiating
B. Planning
C. Monitoring & Controlling
D. Executing
Answer: B

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NO.21 A work package has been scheduled to cost $1,000 to complete, and was to be finished today. As of
today, the actual expenditure is $1,200 and approximately half of the work has been completed.
What is the cost variance?
A. -$700
B. -$200
C. +$200
D. +$500
Answer: A

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NO.22 Which tool or technique measures performance of the project as it moves from project initiation
through project closure?
A. Resource leveling
B. Parametric measuring
C. Pareto chart
D. Earned value
Answer: D

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NO.23 The projectt management processes presented in the PMBOK Guide should:
A. Always be applied uniformly
B. Be selected as appropriate by the sponsor
C. Be selected as appropriate by the project team
D. Be applied based on ISO guidelines.
Answer: C

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NO.24 You are assigned to implement the project control plan. What should you do to ensure the plan is
effective and current?
A. Perform periodic project performance reviews.
B. Identify quality project standards.
C. Follow ISO 9000 quality standards
D. Complete the quality control checklist.
Answer: A

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NO.25 Which tool is used to develop technical details within the project management plan?
A. Expert Judgment
B. Project Management Methodology
C. Project Management Information
D. Project Selection Methods
Answer: A

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NO.26 Who is responsible for determining which processes from the Process Groups will be employed and
who will be performing them?
A. Project sponsor and project manager
B. Project sponsor and functional manager
C. Project manager and project team
D. Project team and functional manager
Answer: C

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NO.27 What is one of the MAJOR outputs of activity sequencing?
A. Responsibility assignment matrix
B. Work breakdown structure update
C. Project network diagram
D. Mandatory dependencies list
Answer: C

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NO.28 Which of the following is an example of a risk symptom?
A. Failure to meet intermediate milestones
B. Force of nature, such as a flood
C. Risk threshold target
D. Crashing front loading or fast tracking
Answer: A

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NO.29 Which process occurs within the Monitoring and Controlling Process Group?
A. Cost Control
B. Quality Planning
C. Quantitative Risk Analysis
D. Cost Budgeting
Answer: A

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NO.30 Which activity is an input to the select sellers process?
A. Organizational process assets
B. Resource availability
C. Change control process
D. Team performance assessment
Answer: A

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2013年11月22日星期五

Guide de formation plus récente de PMI PgMP

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Code d'Examen: PgMP
Nom d'Examen: PMI (Program Management Professional (PgMP))
Questions et réponses: 342 Q&As

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NO.1 You are program manager for the HYH Program. Your program governance is requiring you to use
earned value management to predict how closely your program is tracking to the cost and schedule
baselines and to predict overall program performance. Which earned value management formula can you
use to predict how much more will need to be invested in the program based on current program
performance?
A. EV/AC
B. EV/PV
C. BAC/CPI
D. EAC-AC
Answer: D

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NO.2 Eric is the project manager of the NQQ Project and has hired the ZAS Corporation to complete part of
the project work for Eric's organization. Due to a change request the ZAS Corporation is no longer
needed on the project even though they have completed nearly all of the project work. Is Eric's
organization liable to pay the ZAS Corporation for the work they have completed so far on the project?
A. It depends on what the outcome of a lawsuit will determine.
B. No, the ZAS Corporation did not complete all of the work.
C. It depends on what the termination clause of the contract stipulates.
D. Yes, the ZAS Corporation did not choose to terminate the contract work.
Answer: C

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NO.3 You are the program manager for your organization. Management has asked you to create a document
that will capture the stakeholders concerns, perceived threats, and specific objectives about the program
and its projects. What document is management asking you to create in this instance?
A. Requirements document
B. Project charter
C. Business case
D. Scope statement
Answer: D

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NO.4 You are the program manager for your organization. Part of your role as the program manager is to
train John, a new program manager, on the program processes within a program. John is confused as to
when the program team can be acquired in the program management lifecycle.
When will the program team be acquired for a program?
A. Planning
B. Execution
C. Monitoring and controlling
D. Initiation
Answer: B

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NO.5 You are the program manager of the GHY Program in your organization. It has come to your attention
that some of the project managers in your program are adding time to each project activity in an effort to
pad their durations in case some event happens in their project that will cause delays. What principle
should you share with these project managers that counterattack the concept of padding activities with
additional time?
A. Parkinson's Law
B. Law of Diminishing Returns
C. 80/20 Law
D. Pareto's Law
Answer: A

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NO.6 Your program has 121 stakeholders that you'll need to communicate with. Your communications
management plan defines how the communication should happen, what should be communicated, and
the expected modality of the communications. You'll also need which one of the following as an input to
the information distribution process in your program?
A. Change requests
B. Earned value management results
C. Stakeholder analysis plan
D. Performance reports
Answer: C

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NO.7 You are the program manager for your organization. Your program team has 43 people that all need to
be monitored and controlled. You would like to create a standardized report that you can use to monitor,
control, and record the performance of each staff member in your program. What type of report can you
create that will help you track your staff and their performance?
A. Performance reports
B. Staff variance reports
C. Exceptions report
D. Lessons learned
Answer: A

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NO.8 Your company and a competing company have created a teaming agreement for an opportunity.
Through this team agreement you and your competitor can complete a major program for a client.
This is, technically, a risk response for both organizations. What type of risk response are you dealing with
in this instance?
A. Teaming
B. Exploiting
C. Accepting
D. Sharing
Answer: D

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NO.9 Olive is the program manager for her organization. She has created a request for proposal for a large
portion of her program. In this work to be procured she has set several requirements for the vendors to
participate. The chief among these requirements is a vendor must have at least four licensed electricians
in his team. This requirement for four licensed electricians is an example of which one of the following
terms?
A. Screening system
B. Scoring model
C. Vendor analysis requirements
D. Evaluation criteria
Answer: A

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NO.10 What is the formula to determine earned value (EV) for a program.?
A. Percent complete times percent remaining in the program
B. Percent completes time the program cost estimate
C. Percent complete times the program budget at completion
D. Percent complete times the program cost of labor and materials
Answer: C

PMI   PgMP   PgMP   PgMP

NO.11 Harriet is the program manager of a large program that has a high profile and visibility in her
organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to
address their fears, perceived threats, and concerns about the program. Which communication method is
considered to be the best approach for this scenario?
A. Face-to-face
B. Many-to-many
C. Ad hoc conversation
D. One-to-many
Answer: A

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NO.12 You are the program manager for your organization and you need to define all of the program
resources you'll need for your program. All of the following can be considered a program resource except
for which one?
A. A forklift
B. Materials for the installation of a new server
C. A positive risk response
D. Gary, an application developer
Answer: C

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NO.13 Your program has been selected and its program charter is now being created. The program charter
defines all of the following characteristics except for which one?
A. Program constraints
B. Program scope
C. High-level objectives for the program
D. Project scope statement for all projects within the program
Answer: D

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NO.14 Where are negative risks recorded?
A. Negative risk register
B. Risk management plan
C. Risk register
D. Issues log
Answer: C

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NO.15 Andy is the program manager of the HQN Program. This program is nearing its completion and there is
still $25,000 left in the program budget. Andy has asked the program team to identify some extra
deliverables that can be included in the program scope to improve the program deliverable but also to use
all of the funds in the budget. What term is assigned to the actions that Andy is trying to do in this
instance?
A. Value-added change requests
B. Zero based budgeting
C. Integrated change control
D. Gold plating
Answer: D

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NO.16 What component of the change management system is responsible for evaluating, testing, and
documenting changes created to the project scope?
A. Project Management Information System
B. Integrated Change Control
C. Scope Verification
D. Configuration Management System
Answer: D

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NO.17 You are a program manager for your organization. You have proposed a program to the management
that will last four years and will cost $35 million to create. Management has asked to see the program
charter and the proposed costs and benefits of the program. Management agrees to your program charter
and proposed to fund the program in increment at the completion of each milestone. What type of funding
does management proposed for this program?
A. Tentative
B. Step funding
C. Milestone approval
D. Phase gate estimating
Answer: B

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NO.18 Mike is the program manager of the NHQ Program. Mike and a vendor are in disagreement over the
deliverable the vendor has created for Mike's program. Mike does not believe the vendor has correctly
created the deliverable, while the vendor is adamant that his company has indeed completed the contract.
Both parties have documented their stance in the debate.
This is an example of what?
A. Breach of contract
B. Issue
C. Risk
D. Claim
Answer: D

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NO.19 You are the program manager for your organization. You're currently working with the program director,
Nancy Holmes, to define a new program and the benefits the program should create. Of the following,
which is the best definition of a benefit a program creates?
A. A benefit is an outcome of the constituent projects within a program.
B. A benefit is a project and program deliverables that the organization may use immediately.
C. A benefit is a deliverable of a program or project that is worth more than the cost to create the
deliverable.
D. A benefit is an outcome of actions and behaviors that provides utility to stakeholders.
Answer: D

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NO.20 A project manager in your program has estimated the cost of a program to be $145,000. As the project
manager's project comes close to completion, the project manager realizes that he has still $27,876 left in
his project budget. He decides to add some additional features to the project's deliverables in an effort to
use the remaining budget. These additions will add value to the project and the project customer is likely
to enjoy these new features. This is an example of what term?
A. Gold plating
B. Errors and omissions
C. Expert judgment by the project manager
D. Value added change
Answer: A

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NO.21 You are the program manager for your organization. You and your program team have been creating
and transferring the program benefits to operations as feasible in your program execution.
The process of delivering the program's benefits describes what process in program
management?
A. Quality control
B. Benefits management
C. Direct and manage program execution
D. Quality assurance
Answer: C

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NO.22 You are the program manager for your organization. Management would like to consider the present
value for your program. If your program is predicted to be worth $450,000 in two years what is the present
value of the program if the interest rate is six percent?
A. $400,498
B. $521,345
C. $505,620
D. $385,450
Answer: A

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NO.23 You have created a control chart for a repeatable process in your program. You have discovered that
the seven most recent measurements are all on the positive side of the mean in your control chart. What
is this phenomenon called?
A. Rule of Improvement
B. Mean Improvement
C. Rule of Seven
D. Low-Riding Mean
Answer: C

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NO.24 What is the present value of a program that will be worth $3,567,000 if it lasts for six years and the rate
of return is five percent?
A. $1,550,850
B. $3,532,000
C. $2,502,750
D. $2,661,750
Answer: D

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NO.25 You are the program manager of the BHG Program. One of the projects in your program will be using
new materials that are somewhat untested. You are worried that there may be delays and waste because
the project team is unaware of how to accurately use these materials. You elect to send the people that
will be using the new materials through training on how to complete their project work. You also allow
them to purchase some of the materials to experiment on their use before the actual project work is to be
done. You want to ensure that mistakes do not enter into the project. What type of action have you
provided in this scenario?
A. This is an example of a preventive action.
B. This is an example of team development.
C. This is an example of quality assurance.
D. This is an example of a corrective action.
Answer: A

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NO.26 You are the program manager of the NHQ Program. You are working with your program team to ensure
that the work in the program is done accurately and according to scope. You are also reviewing the team
inspection process that will need to be done to ensure that the work is being done according to the scope.
If the work is found to be defective it will need to be corrected before the program customers can inspect
the work. What process are you completing to ensure that the work is done accordingly to scope?
A. Quality control
B. Scope verification
C. Quality assurance
D. Planning
Answer: C

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NO.27 You are the program manager for your organization. When a project in your program is completed,
who will need to sign the certificate of completion?
A. The project manager
B. The program customer
C. The program stakeholders
D. The project management team
Answer: B

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NO.28 You are the program manager for the SRQ Program. You have rejected several change requests for
the program scope. What must you do with the rejected change requests?
A. Communicate why the change request was rejected and record the results in the lessons learned
documentation for your program.
B. Inform the stakeholders that their change requests have been rejected.
C. Communicate the change request status to the stakeholders and record the results of the change
request in the change register.
D. Inform the stakeholders why their change requests have been rejected.
Answer: C

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NO.29 What analysis type could you use in a program to compare the positive stakeholders and their position,
power, and influence over your program to the same variable components of the negative stakeholders in
your program?
A. Sensitivity analysis
B. Stakeholder analysis
C. Monte Carlo simulation
D. Force field analysis
Answer: D

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NO.30 Donna is the project manager for her organization. She is preparing a plan to manage changes to the
project should changes be requested. Her change management plan defines the process for
documenting, tracking, and determining if the changes should be approved or declined. What system is
considered the parent of the change control system documented in Donna's plan?
A. Quality Management System
B. Change Control System
C. Project Management Information System
D. Integrated Change Control System
Answer: C

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