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Code d'Examen: BCP-240
Nom d'Examen: BlackBerry (BlackBerry 10 Support Specialist)
Questions et réponses: 100 Q&As

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NO.1 What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry
Device Service (BDS)?
A. Enterprise and Home
B. Work and Personal
C. Server and Personal
D. Work and Home
Answer: B

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NO.2 By Default, how many devices can a single user activate to one given account?
A. One
B. Two
C. Five
D. Ten
Answer: D

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NO.3 Which of the following resources would enable a user who has lost a device to ensure that
their contact information is displayed on their BlackBerry?
A. BlackBerry Protect
B. BlackBerry Lost and Found
C. App World
D. BlackBerry Help
Answer: A

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NO.4 Where are notifications that an application has finished downloading from BlackBerry World
enabled?
A. Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
B. Settings > Notifications > BlackBerry World > Download Notifications
C. BlackBerry World > Settings > General Settings > Download Notifications
D. BlackBerry World > Settings > Notifications > Download Notifications
Answer: C

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NO.5 All users are no longer able to activate using their Username. Activation Password and SRP .
However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS).
What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?
A. BlackBerry Dispatcher is configured with an Enterprise Proxy
B. Allow activation over BlackBerry infrastructure set to yes
C. Allow activation information to be emailed is set to no
D. Proxy profile is configured to use VPN incorrectly
Answer: B

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NO.6 When using the accessibility feature "Magnify Mode ", what action can be taken to quickly
remove the magnification?
A. Go to Option -> Accessibility and disable Magnify Mode
B. Pinch with two fingers on the screen to zoom out.
C. Swipe down from the top of the screen with two fingers.
D. Click the center button between the volume keys.
Answer: C

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NO.7 Which of the following is an essential aid to investigate a problem experienced on a BlackBerry
10 (BB10) smartphone when being reported to BlackBerry?
A. Playbook
B. BlackBerry Device Service (BDS) server name
C. The location of the device
D. The time of occurrence and the device logs
Answer: D

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NO.8 Performing a Security Wipe will delete which of the following?
A. All PIM information, pictures or videos but not downloaded applications
B. All data on the device including any pictures or videos, and downloaded applications
C. All data from the work perimeter
D. If work perimeter does not exist then all data but not downloaded applications
Answer: B

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Code d'Examen: BCP-240
Nom d'Examen: BlackBerry (BlackBerry 10 Support Specialist)
Questions et réponses: 100 Q&As

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NO.1 Which of the following resources would enable a user who has lost a device to ensure that
their contact information is displayed on their BlackBerry?
A. BlackBerry Protect
B. BlackBerry Lost and Found
C. App World
D. BlackBerry Help
Answer: A

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NO.2 All users are no longer able to activate using their Username. Activation Password and SRP .
However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS).
What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?
A. BlackBerry Dispatcher is configured with an Enterprise Proxy
B. Allow activation over BlackBerry infrastructure set to yes
C. Allow activation information to be emailed is set to no
D. Proxy profile is configured to use VPN incorrectly
Answer: B

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NO.3 Where are notifications that an application has finished downloading from BlackBerry World
enabled?
A. Settings > Notifications > Other Applications > BlackBerry World > Download Notifications
B. Settings > Notifications > BlackBerry World > Download Notifications
C. BlackBerry World > Settings > General Settings > Download Notifications
D. BlackBerry World > Settings > Notifications > Download Notifications
Answer: C

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NO.4 When using the accessibility feature "Magnify Mode ", what action can be taken to quickly
remove the magnification?
A. Go to Option -> Accessibility and disable Magnify Mode
B. Pinch with two fingers on the screen to zoom out.
C. Swipe down from the top of the screen with two fingers.
D. Click the center button between the volume keys.
Answer: C

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NO.5 What is the name of the Blackberry desktop client for BlackBerry 10 (BB10)?
A. Device Manager
B. WebDesktop
C. BlackBerry Link
D. BlackBerry Desktop Manager for BB10
Answer: C

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NO.6 Which of the following is an essential aid to investigate a problem experienced on a BlackBerry
10 (BB10) smartphone when being reported to BlackBerry?
A. Playbook
B. BlackBerry Device Service (BDS) server name
C. The location of the device
D. The time of occurrence and the device logs
Answer: D

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NO.7 What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry
Device Service (BDS)?
A. Enterprise and Home
B. Work and Personal
C. Server and Personal
D. Work and Home
Answer: B

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NO.8 Performing a Security Wipe will delete which of the following?
A. All PIM information, pictures or videos but not downloaded applications
B. All data on the device including any pictures or videos, and downloaded applications
C. All data from the work perimeter
D. If work perimeter does not exist then all data but not downloaded applications
Answer: B

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Les meilleures BlackBerry BCP-710 BCP-221 examen pratique questions et réponses

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Code d'Examen: BCP-710
Nom d'Examen: BlackBerry (Selling the Blackberry Solution for Tech. Sales Professional)
Questions et réponses: 112 Q&As

Code d'Examen: BCP-221
Nom d'Examen: BlackBerry (supporting BlackBerry Devices/Enterprise version 5.0)
Questions et réponses: 104 Q&As

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NO.1 Web-based access to BlackBerry Enterprise Server 5.0 is a function of which component? (Choose
one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Dispatcher Service
B. BlackBerry Router Service
C. BlackBerry Controller Service
D. BlackBerry Administration Service
E. BlackBerry Collaboration Service
F. BlackBerry Mobile Data Service
Answer: D

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NO.2 Which three of the following roles are available by default in BlackBerry Enterprise Server 5.0 role
based administration? (Choose three.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. Enterprise Administrator
B. Junior Help Desk
C. Senior Help Desk
D. Database Administrator
E. Senior Enterprise Administrator
Answer: A,B,C

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NO.3 Which two BlackBerry Enterprise Server components CANNOT be installed on a separate computer?
(Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Administration Service
B. BlackBerry Messaging Agent
C. BlackBerry Router Service
D. BlackBerry Dispatcher Service
E. BlackBerry Attachment Service
F. BlackBerry Monitoring Service
Answer: B,D

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NO.4 DRAG DROP
Which five components in the BlackBerry Enterprise Server are part of the attachment process when
requested from an email message on the BlackBerry smartphone?
Answer:

NO.5 Which three of the following features are new Calendar application enhancements introduced with
BlackBerry Device Software 5.0 and BlackBerry Enterprise Server 5.0? (Choose three.) Tosee the
Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Free/Busy Availability Lookup
B. Forward Calendar Entries
C. Calendar Attachment Support
D. Synchronization of public and private contacts
E. Create a new calendar entry from the BlackBerry device
Answer: B,C,D

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NO.6 Which of the following statements describe the SRP credentials used by the active and standby
instances of the BlackBerry Enterprise Server in a high availability environment? (Choose one.)
Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. The active and standby instances of the BlackBerry Enterprise Server use a different SRP ID and
authentication key.
B. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID and
authentication key.
C. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID but
different authentication keys.
D. The active and standby instances of the BlackBerry Enterprise Server use different SRP IDs but the
same authentication key.
E. The standby instance of the BlackBerry Enterprise Server is automatically assigned an SRP ID or
authentication key.
Answer: B

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NO.7 Which three email platforms support BlackBerry Collaboration Service? (Choose three.)
To see the Acronym list click the ?Exhibit? button found at the bottom of the screen.
A. BlackBerry Client for use with Microsoft Office Live Communications Server 2005 and Microsoft
Office Communications Server 2007
B. BlackBerry Client for IBM Lotus Sametime
C. BlackBerry Client for Novell GroupWise Messenger
D. BlackBerry Client for Microsoft Sharepoint
Answer: A,B,C

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NO.8 Which new feature of BlackBerry Enterprise Server 5.0 can be utilized to minimize or eliminate
upgrade-related down-time? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. BlackBerry Monitoring Service
B. BlackBerry Enterprise Transporter
C. BlackBerry Administration Service
D. BlackBerry Disposition Service
E. High availability
F. Application Pool
Answer: E

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Pass4Test offre une formation sur BlackBerry BCP-421 matériaux examen

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Code d'Examen: BCP-421
Nom d'Examen: BlackBerry (Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 99 Q&As

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NO.1 Which task must be running on a target IBM Lotus Domino server in order to support IBM Lotus Notes
links? (Choose one.)
A. BlackBerry Enterprise Server
B. BlackBerry Router
C. Adminp
D. Agent Manager
E. HTTP
Answer: E

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NO.2 Which three of the following steps should a system administrator perform when a BlackBerry device
user reports that address book synchronization between the BlackBerry device and the email application
is not working? (Choose three.)
A. Ensure desktop email application is configured to work with the server copy of the address book
B. Ensure the user is enabled for wireless address book synchronization
C. Ensure the user does not have any IT policies applied that would prevent wireless
synchronization
D. Ensure the user is able to browse using the BlackBerry Browser
E. Ensure the user is able to synchronize calendar appointments wirelessly
Answer: A,B,C

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NO.3 Assuming that the BlackBerry Monitoring Service is installed separately on its own server, on which
two locations would the system administrator need to install the SNMP Service in order for the BlackBerry
Monitoring Service to receive SNMP trap data from all the BlackBerry Enterprise Server components?
(Choose two.)
A. The server that hosts the BlackBerry Monitoring Service
B. The server that hosts each remote BlackBerry Enterprise Server component
C. The server that hosts the BlackBerry Enterprise Server
D. The server that host the BlackBerry Monitoring Service and BlackBerry Enterprise Server
E. The server that hosts each remote BlackBerry component and the BlackBerry Monitoring Service
Answer: B,C

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NO.4 In the BlackBerry Monitoring Service, which three of the following formats can be used to format a
generated report? (Choose three.)
A. .txt
B. .pdf
C. .csv
D. .doc
E. .html
Answer: B,C,E

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NO.5 Which three of the following BlackBerry Enterprise Server components can be installed remotely or
configured to run separately from the original instance of the BlackBerry Enterprise Server? (Choose
three.)
A. BlackBerryRouter Service
B. BlackBerry Policy Service
C. BlackBerry Dispatcher Service
D. BlackBerry Attachment Service
E. BlackBerry Monitoring Service
Answer: A,D,E

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NO.6 Which of the following is the default port number that the BlackBerry Monitoring Service Trap Listener
will bind to? (Choose one.)Which of the following is the default port number that the BlackBerry
Monitoring Service? Trap Listener will bind to? (Choose one.)
A. 152
B. 142
C. 162
D. 125
E. 110
Answer: C

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NO.7 Where would a system administrator configure BlackBerry Alert Service notifications? (Choose one.)
A. BlackBerry Monitoring Service
B. BlackBerry Administration Service
C. BlackBerry Configuration Panel
D. BlackBerry MDS Integration Service Application Console
E. BlackBerry Web Desktop Manager
Answer: B

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NO.8 Which three of the following BlackBerry Enterprise Server components could a system
administrator use to successfully perform a wired enterprise activation? (Choose three.)
A. BlackBerry Desktop Manager
B. BlackBerry Administration Service
C. BlackBerry Configuration Panel
D. BlackBerry Web Desktop Manager
E. BlackBerry OTASL
Answer: A,B,D

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NO.9 A system administrator wants to install BlackBerry Enterprise Server software version 5.0 into an
environment. Which two versions of IBM Lotus Domino are supported for this type of installation?
(Choose two.)
A. 5
B. 6
C. 6.55
D. 7
E. 8
Answer: D,E

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NO.10 Which toolscan a system administrator use to move a BlackBerry device user between two instances
of the BlackBerry Enterprise Server? (Choose two.)
A. BESUserAdminClient
B. BlackBerry Administration Service
C. BlackBerry Server Configuration Panel
D. BlackBerry Web Desktop Manager
E. EAStatus
Answer: A,B

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NO.11 Which three of the following policies are the default application control policies? (Choose three.)
A. Default Optional
B. Standard Required
C. Default Recommended
D. Standard Optional
E. Default Disallowed
F. Standard Disallowed
Answer: B,D,F

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NO.12 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.13 Which three types of authentication methods are available for BlackBerry device users to log in to
BlackBerry Web Desktop Manager? (Choose three.)
A. BlackBerry Administration Service
B. Microsoft SQL Server Authentication
C. Domino Mailbox
D. Active Directory
E. IBM Lotus Notes ID
Answer: A,C,D

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NO.14 When performing a wireless enterprise activation, where does the activation email message come from
that is delivered to the user mailbox? (Choose one.)
A. BlackBerryMailStore Service
B. BlackBerry Dispatcher
C. Organizations firewall
D. BlackBerry Infrastructure
E. Wireless service providers network
Answer: D

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NO.15 Which three of the following incomplete enterprise activation states can be tracked using the BlackBerry
Administration Service? (Choose three.)
A. Ongoing
B. Pending
C. Password Set
D. Failed
E. Password Not Set
Answer: A,C,D

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NO.16 Which three of the following are pre-requisites for PGP encryption to be implemented in the BlackBerry
Enterprise Solution? (Choose three.)
A. Set the PGP Universal Server Address IT policy rule in the IT policy that you assign to
BlackBerry device users.
B. Instruct users to install the PGP Support Package for BlackBerry devices on their BlackBerry devices.
C. Instruct users to install the BlackBerry Security Package tool.
D. Instruct users to enroll with PGP when their BlackBerry devices prompt them to.
E. Wirelessly regenerate encryption keys from the BlackBerry device.
Answer: A,B,D

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NO.17 What credentials are required to perform a wireless enterprise activation of Wi-Fi enabled BlackBerry
devices over a Wi-Fi connection? (Choose one.)
A. Activation server address, e-mail address and password
B. E-mail address and password
C. Activation server address
D. Activation server address and password
E. Activation server address and e-mail address
Answer: A

BlackBerry examen   BCP-421   BCP-421

NO.18 Which two of the following BlackBerry Enterprise Server versions for IBM Lotus Domino can be
upgraded to version 5.0? (Choose two.)
A. 2.2.7 SP7
B. 4.0 SP5
C. 4.0 SP7
D. 4.1 SP1
E. 4.1 SP2
F. 4.1 SP3
Answer: C,F

BlackBerry examen   certification BCP-421   BCP-421

NO.19 At which two levels can organizer data synchronization field mappings be modified? (Choose two.)
A. User level
B. Server level
C. Group level
D. Domain level
Answer: A,D

BlackBerry examen   BCP-421   BCP-421   BCP-421 examen

NO.20 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

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Code d'Examen: BCP-220
Nom d'Examen: BlackBerry (supporting BlackBerry Devices BlackBerry Interent Service)
Questions et réponses: 128 Q&As

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NO.1 Which two of the following synchronization options for the Calendar Data range can be customized for
BlackBerry Desktop Manager? (Choose two.)
A. Choose > Select Task Range
B. Enable Quick Entry
C. Choose to Transfer all past items
D. Select All scheduled items
E. Choose to Transfer only future items
Answer: D,E

BlackBerry examen   BCP-220   BCP-220   BCP-220

NO.2 When are you required to use the advanced integration feature of the BlackBerry Internet Service?
(Choose one.)
A. When integrating a third-party email account that requires a proxy server
B. When integrating a BlackBerry Internet Service account that has a password specified
C. When integrating a Microsoft Outlook Web Access email account that has an Internet Security and
Acceleration Server
D. When integrating a third-party email account that requires a user name not found in the email address
E. When integrating a Yahoo! email account in order to receive instant email message notifications
Answer: D

certification BlackBerry   BCP-220 examen   BCP-220

NO.3 What information is sent to a BlackBerry device when a BlackBerry device user clicks Send Service
Books from the BlackBerry Internet Service account? (Choose one.)
A. BlackBerry Internet Service service books
B. Email integration service books
C. BlackBerry Internet Service and email integration service books
D. Email integration service books and auto signature service books
E. Provisioning service books
Answer: B

BlackBerry   BCP-220   certification BCP-220

NO.4 A BlackBerry device user's BlackBerry device stops receiving email messages from an integrated
Yahoo! email account. What are three possible causes for this issue? (Choose three.)
A. There are email messages with attachments over 8MB in the user's Inbox
B. The user changed the password for the Yahoo! email account
C. The user entered the incorrect password on the BlackBerry device, ten times
D. Yahoo!'s anti-spam application is blocking incoming email messages from going to the user's Inbox
E. The service book for the email account has been deleted from the BlackBerry device
Answer: A,B,D

BlackBerry examen   certification BCP-220   BCP-220   BCP-220 examen

NO.5 What are two limitations of the BlackBerry Desktop Redirector? (Choose two.)
A. 15 minute message polling cycle
B. Requires constant Internet connectivity
C. Provides no attachment support
D. Requires a USB connection
E. Has unencrypted message transmission
Answer: B,C

certification BlackBerry   BCP-220 examen   BCP-220   certification BCP-220

NO.6 Which of the following might prevent BlackBerry device users from installing Google Maps on their
BlackBerry devices.? (Choose one.)
A. The BlackBerry device memory is full
B. It is an unsupported application
C. The BlackBerry device is not provisioned for BlackBerry Enterprise Plus services
D. The users do not have BlackBerry Internet Service accounts
E. A BlackBerry Internet Service policy is blocking the application
Answer: A

BlackBerry   BCP-220   BCP-220 examen   certification BCP-220

NO.7 Which final step must be performed by BlackBerry device users after migrating from an Automatic
Login account to a Classic Mode account before they can receive new email messages? (Choose one.)
A. Create a new password for the BlackBerry Internet Service account
B. Send service books to the BlackBerry device
C. Perform a hard reset and re-register the BlackBerry device on the wireless network
D. Accept the End User Licensing Agreement after logging into the BlackBerry Internet Service web site
E. Re-validate any BlackBerry device hosted email addresses and third-party email integrations
Answer: E

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NO.8 A BlackBerry device user has a media card in the BlackBerry device, but the BlackBerry device memory
is full. Which three of the following actions should the user take to resolve this issue? (Choose three.)
A. Perform an Application Load on the BlackBerry device to install additional memory
B. Make sure the BlackBerry device is set to automatically delete old email messages
C. Enable Content Compression on the BlackBerry device
D. Uninstall third-party applications
E. Move pictures from the BlackBerry device memory to the media card
Answer: B,D,E

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NO.9 A BlackBerry device user is not able to log in to an online banking site using the BlackBerry Internet
Browsing Service, although other web sites can be successfully accessed. Which of the following might
cause this issue to occur? (Choose one.)
A. The browser content cache is full
B. The web site's security is set too high
C. The BlackBerry device security options are set too high
D. The BlackBerry device Push Content feature is not enabled
E. The BlackBerry device is roaming on a different wireless service provider's mobile network
Answer: B

BlackBerry   BCP-220   certification BCP-220

NO.10 Which two pieces of information are required to add a work email address to a BlackBerry Internet
Service account through advanced integration? (Choose two.)
A. The type of email integration
B. The messaging server address
C. The user name and password
D. The number of users on the messaging server
E. The MAC address of the messaging server
Answer: B,C

BlackBerry examen   certification BCP-220   certification BCP-220   certification BCP-220

NO.11 A BlackBerry device user has three integrated email accounts with the BlackBerry Internet Service:
Yahoo!, Gmail, and an integrated POP email account. Email messages arrive on the BlackBerry device
almost immediately after being received by the Yahoo! and Gmail email accounts. With the integrated
POP email account, it can take up to 15 minutes from the time the email message arrives in the mailbox
until it arrives on the BlackBerry device. What might cause this issue? (Choose one.)
A. Integrated POP email accounts are polled at 15 minute intervals by the BlackBerry Internet Service
B. The user's BlackBerry device is provisioned for BlackBerry Enterprise Plus Service
C. The Instant Polls feature is disabled for this specific POP email account on the BlackBerry Internet
Service account
D. The BlackBerry device does not have sufficient wireless coverage
E. The user's email messages are being sorted to a .pst folder by the desktop email application
Answer: D

BlackBerry   certification BCP-220   BCP-220   BCP-220

NO.12 What are two purposes of the Reply To field within an integrated email account? (Choose two.)
A. The email address contained in the Reply To field will be used as the reply address for anyone that
receives email messages from this email integration.
B. The email address contained in the Reply To field will be used as the reply address for anyone that
receives forwarded email messages from this email integration.
C. The email address contained in the Reply To field will automatically be added to the CC field of any
replies sent from this email integration.
D. The email address contained in the Reply To field will replace the Sent address on any email
messages received from this email integration.
E. The email address contained in the Reply To field will be added as a Favorite to the Reply field when
replying to email messages sent to this email integration.
Answer: A,D

BlackBerry   BCP-220 examen   certification BCP-220

NO.13 A BlackBerry device user is unable to successfully add a contact to the BlackBerry Messenger list.
The contact is also a BlackBerry device user. The contact is stuck in the Pending state. Which of the
following would cause this problem to occur? (Choose one.)
A. The BlackBerry device is not provisioned for BlackBerry Instant Messaging
B. The contact has not accepted the invitation on the BlackBerry device
C. The user is attempting to add the contact by email address, which is unsupported
D. Peer-to-Peer encryption has been set on the BlackBerry device, blocking the contact from being added
E. The user does not have the BlackBerry Internet Browsing Service service book
Answer: B

BlackBerry examen   BCP-220   certification BCP-220   BCP-220

NO.14 How many email accounts can be added to a BlackBerry Internet Service account? (Choose one.)
A. Ten third-party email accounts and one BlackBerry email address
B. Nine third-party email accounts and one BlackBerry email address
C. Up to ten email accounts with any combination of BlackBerry email addresses and third-party email
accounts
D. No limit on third-party email accounts and one BlackBerry email address
E. Up to eleven email accounts with any combination of BlackBerry email addresses and third-party email
accounts
Answer: A

BlackBerry examen   BCP-220   certification BCP-220   BCP-220   BCP-220

NO.15 Email messages deleted from an integrated Yahoo! email account are not being removed from the
BlackBerry device after being deleted from the Yahoo! web site. What are two possible causes for this
issue? (Choose two.)
A. The check box for "Synchronize deleted items between this mailbox and my device" is not checked
B. The Wireless Reconcile option on the BlackBerry device is turned off
C. The Pop Forwarding option on the integrated Yahoo! email account is set to POP access only
D. The email application is configured to "Leave a copy of messages on the server"
E. The On Conflicts option on the BlackBerry device is set to Handheld Wins
Answer: A,B

BlackBerry   BCP-220   certification BCP-220   BCP-220 examen

NO.16 A BlackBerry device user is having difficulty sending email messages that include attachments from
the BlackBerry device. What should the user do to resolve this issue? (Choose one.)
A. Change the Attachment Compression settings to Low on the BlackBerry device
B. Compress the attachments using the BlackBerry Zip To Go application before sending
C. Use Roxio Media Manager to convert the attachments for Optimal Upload
D. Use Bluetooth to send attachments larger than 2.6MB
E. Ensure the total attachment size does not exceed 5MB
Answer: E

BlackBerry examen   BCP-220 examen   BCP-220   certification BCP-220

NO.17 A BlackBerry device user is trying to install BlackBerry Desktop Manager. The installation fails with the
following error message: Error 1904 Which two of the following troubleshooting steps should the user
employ to address this issue? (Choose two.)
A. Unregister and re-register the atl.dll file
B. Remove any IT policies from the BlackBerry device
C. Install BlackBerry Desktop Manager on a different Windows profile
D. Install a supported version of Microsoft Outlook
E. Update the MAPI subsystem to a compatible version
Answer: A,C

BlackBerry   BCP-220   BCP-220 examen   BCP-220

NO.18 A new BlackBerry device user wants to create a BlackBerry Internet Service account but is unable to
locate the Email Settings application on the BlackBerry device. Why is the user unable to locate this
application? (Choose one.)
A. The BlackBerry device has not been registered on the wireless network yet
B. The BlackBerry device has Email Reconciliation disabled in the Message options
C. The BlackBerry device has been provisioned for BlackBerry Enterprise Server Plus service
D. The user has selected the incorrect wireless service provider from the login screen
E. The user included invalid characters during the password selection
Answer: A

BlackBerry   certification BCP-220   certification BCP-220   certification BCP-220

NO.19 Email messages deleted from a BlackBerry device are not being removed from the BlackBerry device
user's email application for an integrated IMAP email account. Which of the following might cause this to
happen? (Choose one.)
A. The user's email application was configured to access the messaging server using POP settings
B. Wireless message reconciliation is not supported for integrated IMAP email accounts
C. The user has disabled wireless email reconciliation in the BlackBerry Internet Service account
D. The user has not enabled email reconciliation in BlackBerry Desktop Manager
E. The BlackBerry device is provisioned for BlackBerry Enterprise Server service on the wireless data
network
Answer: A

BlackBerry   BCP-220   BCP-220   certification BCP-220   BCP-220 examen   certification BCP-220

NO.20 BlackBerry Desktop Manager shows the BlackBerry device as Connected and then quickly shows it as
Disconnected when connecting using Bluetooth. Which of the following would cause this issue to occur?
(Choose one.)
A. An anti-virus program is blocking the Bluetooth connection to BlackBerry Desktop Manager
B. The Bluetooth software has not been installed on the BlackBerry device
C. Improper Bluetooth drivers are installed on the desktop computer
D. BlackBerry Desktop Manager has not been installed correctly
E. The Bluetooth hardware that is installed on the computer is unsupported
Answer: A

BlackBerry   BCP-220   BCP-220

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Code d'Examen: BCP-810
Nom d'Examen: BlackBerry (Developing Applications for the BlackBerry Solution)
Questions et réponses: 125 Q&As

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NO.1 Which three of the following debugging features are supported in BlackBerry IDEs? (Choose three.)
A. Get a variablevalueGet a variable? value
B. Change a variablevalueChange a variable? value
C. Hot code replacement
D. Arbitrary code execution
E. Creating new types
Answer: A,B,D

BlackBerry   certification BCP-810   certification BCP-810   certification BCP-810

NO.2 Which two of the following transport routes must go through the wireless network? (Choose two.)
A. BlackBerry Enterprise Server
B. WAP
C. BlackBerry Internet Service
D. Direct TCP
E. Wi-Fi
Answer: B,D

certification BlackBerry   certification BCP-810   certification BCP-810   BCP-810   BCP-810

NO.3 Application X must receive push updates from a public server every morning. The application must
display a notification to the BlackBerry device user when the new update is received. Which two of the
following application approaches will support these requirements? (Choose two.)
A. Web application with BlackBerry Internet Service browsing
B. BlackBerry Widget with BlackBerry Internet Service Push APIs
C. BlackBerry Widget with BlackBerry Enterprise Server Push APIs
D. BlackBerry Java application with BlackBerry Internet Service Push APIs
E. BlackBerry Java application with BlackBerry Internet Service browsing
Answer: B,D

BlackBerry   certification BCP-810   BCP-810   BCP-810 examen

NO.4 If an application is built using BlackBerry JDE version 4.6, on which of the following BlackBerry Device
Software versions can the application be executed? (Choose one.)
A. Any BlackBerry Device Software version
B. BlackBerry Device Software 4.6 and below
C. Only BlackBerry Device Software 4.6
D. BlackBerry Device Software 4.6 and above
E. All versions above BlackBerry Device Software 4.6
Answer: D

BlackBerry   BCP-810   certification BCP-810   certification BCP-810   certification BCP-810

NO.5 Which method does RIM recommend for managing multiple screen displays within a BlackBerry device
application? (Choose one.)
A. Organize the screens into a tabbed panel
B. Push full sized screens to the top of a stack
C. Generate pop-up screens as required
D. Use re-sizable screens that can be collapsed and restored
E. Use a mixture of transparent and opaque screens
Answer: B

BlackBerry   BCP-810 examen   BCP-810   BCP-810

NO.6 A developer wants to distribute an application OTA using the BlackBerry Browser. Which
application file that provides information about the application needs to be placed on a web server?
(Choose one.)
A. JAD
B. ALX
C. COD
D. JAR
E. JDE
Answer: A

certification BlackBerry   BCP-810   BCP-810   BCP-810

NO.7 Which of the following can receive PIN messages? (Choose one.)
A. BlackBerry devices with BlackBerry Messenger
B. Any cellular phone
C. BlackBerry Enterprise Server
D. BlackBerry Internet Service
E. Any BlackBerry device
Answer: E

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NO.8 Which two of the following mechanisms are available to toggle content protection on the BlackBerry
device? (Choose two.)
A. IT policy
B. API call
C. BlackBerry Device setting
D. Desktop Manager setting
E. Application control
Answer: A,C

BlackBerry examen   BCP-810   BCP-810   BCP-810 examen

NO.9 What would cause a signed application to become unsigned? (Choose one.)
A. The application is re-compiled
B. The signature expires
C. The application is installed too many times
D. The evoke Key button of the Signature Tool is pressed
E. The JAD and ALX files are deleted
Answer: A

certification BlackBerry   BCP-810 examen   BCP-810

NO.10 A BlackBerry device application collects data and needs to merge it with data on a server before
pushing out an updated summary page. Which of the following collection of tools would be most
appropriate for testing this application? (Choose one.)
A. A BlackBerry MDS-CS Simulator and a real BlackBerry device
B. A database server, a proxy, and a real BlackBerry device
C. A BlackBerry ESS Simulator and a real BlackBerry device
D. A web server and a BlackBerry Device Simulator
E. A BlackBerry MDS-CS Simulator and a BlackBerry Device Simulator
Answer: E

BlackBerry examen   BCP-810   BCP-810   BCP-810 examen   BCP-810

NO.11 Which file type may be signed using the RIM Signature Tool and Code Signing Keys? (Choose one.)
A. COD
B. JAR
C. EXE
D. JAD
E. ALX
Answer: A

certification BlackBerry   certification BCP-810   BCP-810 examen

NO.12 What are two ways to create an application UI that is consistent with the native BlackBerry UI? (Choose
two.)
A. Provide context-specific action menus on each page
B. Make use of the banner to present interactive information
C. Inherit default behaviors by using or extending existing UI components
D. Use BlackBerry UI construction tool to build the new UI from an existing template
E. Specify the font for the application screens
Answer: A,C

BlackBerry   BCP-810   BCP-810 examen

NO.13 In order to write a BlackBerry device application that uses a complex custom user interface, which two
of the following IDEs could be used? (Choose two.)
A. BlackBerry Plug-in for Visual Studio
B. BlackBerry Java Development Environment
C. BlackBerry JDE Plug-in for Eclipse
D. BlackBerry Web Development Plug-in for Eclipse
E. BlackBerry Web Development Plug-in for Visual Studio
Answer: B,C

BlackBerry examen   BCP-810   BCP-810   certification BCP-810   BCP-810

NO.14 Application X must track field service agents, report their locations back to the intranet application
server, and push alerts for new jobs during the day. Given the scenario, which three of the following
components are required for application X to function properly? (Choose three.)
A. BlackBerry Enterprise Server
B. BlackBerry Internet Service
C. A GPS enabled BlackBerry device
D. BlackBerry Internet Service Push APIs
E. BlackBerry Mobile Data System Connection Service
Answer: A,C,E

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NO.15 Which of the following file types is needed by the IDE to locate the source code for a COD
file-packaged application? (Choose one.)
A. RAPC
B. JAR
C. DEBUG
D. CSL
E. JAD
Answer: C

BlackBerry examen   BCP-810 examen   BCP-810   BCP-810

NO.16 Which of the following situations could interrupt a wireless network data connection on a BlackBerry
device? (Choose one.)
A. AWi-Fi connection is established
B. Removable media is removed
C. A Bluetooth connection is established
D. A GPS radio is activated
E. A phone call is initiated or received
Answer: E

certification BlackBerry   BCP-810   BCP-810 examen   BCP-810 examen

NO.17 A technician needs a field service application that will support receipt of work orders and determine a
customer location. What are two advantages of using a Java application over a web application in this
situation? (Choose two.)
A. Java applications can access a server application over the intranet
B. Java applications run consistently faster than web applications
C. Java applications can display a BlackBerry Maps Field within the application
D. Java applications require a local client
E. Java applications can operate while out of coverage
Answer: C,E

certification BlackBerry   BCP-810   BCP-810

NO.18 Which tool should be used to facilitate application test cases by simulating BlackBerry device user
interaction with the BlackBerry Device Simulator? (Choose one.)
A. BlackBerry MDS-CS Simulator
B. Javaloader
C. Controller Command
D. ESS
E. BlackBerry Desktop Manager
Answer: C

BlackBerry   BCP-810   certification BCP-810   BCP-810   BCP-810   certification BCP-810

NO.19 Application X needs to update the BlackBerry device user? address book with information from a
social networking site. It will also need to allow the user to tag images taken using the Camera application
and upload them to the site. Which two of the following application approaches will support these
requirements? (Choose two.)
A. BlackBerry Widget
B. Web application
C. BlackBerry Applet
D. BlackBerry Java application
E. BlackBerry MDS-CS
Answer: A,D

BlackBerry examen   certification BCP-810   BCP-810 examen

NO.20 Which two of the following simulators should be used to simulate the interaction between a web
application on a BlackBerry device and a web server that is behind a corporate firewall? (Choose two.)
A. BlackBerry Firewall Simulator
B. BlackBerry Screen Simulator
C. BlackBerry Device Simulator
D. BlackBerry MDS-CS Simulator
E. BlackBerry ESS Simulator
Answer: C,D

BlackBerry   certification BCP-810   certification BCP-810   BCP-810   BCP-810   BCP-810

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Code d'Examen: BCP-621
Nom d'Examen: BlackBerry (Designing and Deploying a BlackBerry Solution v5.0 in a IBM Lotus Domino Environment)
Questions et réponses: 65 Q&As

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NO.1 Management has requested that the ability to activate BlackBerry devices on the BlackBerry Enterprise
Server be restricted to approved BlackBerry device models only. What can be used to accommodate this
request? (Choose one)
A. IT Policy
B. PIN to Model Mapping
C. Enterprise Service Policy
D. Application Control Policy
E. Group Filter
Answer: C

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NO.2 Nextair Corporation has determined the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using the
existing SQL database. What is an advantage of implementing this strategy? (Choose one)
A. There is no downtime for other BlackBerry Enterprise Server software version 4.1.6 instances sharing
the same SQL database
B. They will save the cost of an additional SRP Identifier
C. There is no need to back up the database prior to upgrade
D. The SQL database must be hosted locally to the BlackBerry Enterprise Server
Answer: B

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NO.3 Which tool can be used to help control the amount of data the BlackBerry Synchronization Service
sends after an upgrade to BlackBerry Enterprise Server software version 5.0 is complete? (Choose one)
A. SBInjector
B. PolcTrait
C. TraitTool
D. SBThrottle
E. SyncControl
Answer: C

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NO.4 After upgrading two Blackberry Enterprise Server instances to software version 5.0 services books and
IT polices are automatically updated and sent to BlackBerry devices running which minimum version of
BlackBerry Device Software? (Choose one)
A. 3.8 and above
B. 4.0 and above
C. 4.2 and above
D. 4.3 and above
E. 5.0 and above
Answer: B

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NO.5 One thousand BlackBerry 8830 devices have been sent to the employees in the regional offices and the
BlackBerry device users will be issued enterprise activation passwords next week.
Management would like to prevent unneeded wireless data charges. What can be done to ensure this
mass enterprise activation process uses as little wireless data as possible? (Choose one)
A. Set the 'Disable Wireless Activations' IT policy to 'True'
B. Set the 'Disable Wireless Bulk Loads' IT policy to 'True'
C. Set the 'Disable Enterprise Activation Progress' IT policy to 'True'
D. Set theisable Wireline Activations' IT policySet the ?isable Wireline Activations' IT policy to 'True'
Answer: B

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Code d'Examen: BCP-421
Nom d'Examen: BlackBerry (Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 99 Q&As

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NO.1 Which three of the following incomplete enterprise activation states can be tracked using the BlackBerry
Administration Service? (Choose three.)
A. Ongoing
B. Pending
C. Password Set
D. Failed
E. Password Not Set
Answer: A,C,D

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NO.2 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.3 Which three of the following BlackBerry Enterprise Server components can be installed remotely or
configured to run separately from the original instance of the BlackBerry Enterprise Server? (Choose
three.)
A. BlackBerryRouter Service
B. BlackBerry Policy Service
C. BlackBerry Dispatcher Service
D. BlackBerry Attachment Service
E. BlackBerry Monitoring Service
Answer: A,D,E

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NO.4 At which two levels can organizer data synchronization field mappings be modified? (Choose two.)
A. User level
B. Server level
C. Group level
D. Domain level
Answer: A,D

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NO.5 Which three of the following BlackBerry Enterprise Server components could a system
administrator use to successfully perform a wired enterprise activation? (Choose three.)
A. BlackBerry Desktop Manager
B. BlackBerry Administration Service
C. BlackBerry Configuration Panel
D. BlackBerry Web Desktop Manager
E. BlackBerry OTASL
Answer: A,B,D

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NO.6 A system administrator wants to install BlackBerry Enterprise Server software version 5.0 into an
environment. Which two versions of IBM Lotus Domino are supported for this type of installation?
(Choose two.)
A. 5
B. 6
C. 6.55
D. 7
E. 8
Answer: D,E

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NO.7 Which of the following is the default port number that the BlackBerry Monitoring Service Trap Listener
will bind to? (Choose one.)Which of the following is the default port number that the BlackBerry
Monitoring Service? Trap Listener will bind to? (Choose one.)
A. 152
B. 142
C. 162
D. 125
E. 110
Answer: C

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NO.8 Which toolscan a system administrator use to move a BlackBerry device user between two instances
of the BlackBerry Enterprise Server? (Choose two.)
A. BESUserAdminClient
B. BlackBerry Administration Service
C. BlackBerry Server Configuration Panel
D. BlackBerry Web Desktop Manager
E. EAStatus
Answer: A,B

BlackBerry   BCP-421   BCP-421   BCP-421

NO.9 Which three of the following policies are the default application control policies? (Choose three.)
A. Default Optional
B. Standard Required
C. Default Recommended
D. Standard Optional
E. Default Disallowed
F. Standard Disallowed
Answer: B,D,F

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NO.10 Where would a system administrator configure BlackBerry Alert Service notifications? (Choose one.)
A. BlackBerry Monitoring Service
B. BlackBerry Administration Service
C. BlackBerry Configuration Panel
D. BlackBerry MDS Integration Service Application Console
E. BlackBerry Web Desktop Manager
Answer: B

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NO.11 In the BlackBerry Monitoring Service, which three of the following formats can be used to format a
generated report? (Choose three.)
A. .txt
B. .pdf
C. .csv
D. .doc
E. .html
Answer: B,C,E

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NO.12 When performing a wireless enterprise activation, where does the activation email message come from
that is delivered to the user mailbox? (Choose one.)
A. BlackBerryMailStore Service
B. BlackBerry Dispatcher
C. Organizations firewall
D. BlackBerry Infrastructure
E. Wireless service providers network
Answer: D

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NO.13 Assuming that the BlackBerry Monitoring Service is installed separately on its own server, on which
two locations would the system administrator need to install the SNMP Service in order for the BlackBerry
Monitoring Service to receive SNMP trap data from all the BlackBerry Enterprise Server components?
(Choose two.)
A. The server that hosts the BlackBerry Monitoring Service
B. The server that hosts each remote BlackBerry Enterprise Server component
C. The server that hosts the BlackBerry Enterprise Server
D. The server that host the BlackBerry Monitoring Service and BlackBerry Enterprise Server
E. The server that hosts each remote BlackBerry component and the BlackBerry Monitoring Service
Answer: B,C

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NO.14 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.15 Which three types of authentication methods are available for BlackBerry device users to log in to
BlackBerry Web Desktop Manager? (Choose three.)
A. BlackBerry Administration Service
B. Microsoft SQL Server Authentication
C. Domino Mailbox
D. Active Directory
E. IBM Lotus Notes ID
Answer: A,C,D

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NO.16 What credentials are required to perform a wireless enterprise activation of Wi-Fi enabled BlackBerry
devices over a Wi-Fi connection? (Choose one.)
A. Activation server address, e-mail address and password
B. E-mail address and password
C. Activation server address
D. Activation server address and password
E. Activation server address and e-mail address
Answer: A

BlackBerry   BCP-421   BCP-421   BCP-421

NO.17 Which two of the following BlackBerry Enterprise Server versions for IBM Lotus Domino can be
upgraded to version 5.0? (Choose two.)
A. 2.2.7 SP7
B. 4.0 SP5
C. 4.0 SP7
D. 4.1 SP1
E. 4.1 SP2
F. 4.1 SP3
Answer: C,F

BlackBerry   BCP-421 examen   BCP-421   BCP-421

NO.18 Which task must be running on a target IBM Lotus Domino server in order to support IBM Lotus Notes
links? (Choose one.)
A. BlackBerry Enterprise Server
B. BlackBerry Router
C. Adminp
D. Agent Manager
E. HTTP
Answer: E

BlackBerry   BCP-421   BCP-421

NO.19 Which three of the following steps should a system administrator perform when a BlackBerry device
user reports that address book synchronization between the BlackBerry device and the email application
is not working? (Choose three.)
A. Ensure desktop email application is configured to work with the server copy of the address book
B. Ensure the user is enabled for wireless address book synchronization
C. Ensure the user does not have any IT policies applied that would prevent wireless
synchronization
D. Ensure the user is able to browse using the BlackBerry Browser
E. Ensure the user is able to synchronize calendar appointments wirelessly
Answer: A,B,C

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NO.20 Which three of the following are pre-requisites for PGP encryption to be implemented in the BlackBerry
Enterprise Solution? (Choose three.)
A. Set the PGP Universal Server Address IT policy rule in the IT policy that you assign to
BlackBerry device users.
B. Instruct users to install the PGP Support Package for BlackBerry devices on their BlackBerry devices.
C. Instruct users to install the BlackBerry Security Package tool.
D. Instruct users to enroll with PGP when their BlackBerry devices prompt them to.
E. Wirelessly regenerate encryption keys from the BlackBerry device.
Answer: A,B,D

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Code d'Examen: BCP-340
Nom d'Examen: BlackBerry (Support. BB 10 Devices & BB Device Svc. in Enterprise Envir)
Questions et réponses: 100 Q&As

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NO.1 If users wish to perform a wired activation, which browser(s) is/are supported?
A. Windows Internet Explorer 8.0 and 9.0 (32-bit)
B. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Safari 5 for Mac or later
C. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Mozilla Firefox 10 or later
D. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Google Chrome 12 or later
Answer: A

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NO.2 What functions are available when a device has been enrolled under the BlackBerry Protect
program?
A. View Location, Play Sound, Display a Message, Lock Device, or Wipe Device
B. View Location, Play Sound, Display a Message, Lock Device, or change BBID password
C. View Location, Play Sound, Display a Message, Rename Device, or Lock Device
D. View Location, Play Sound, Display a Message, Lock Device, or change the device PIN
Answer: A

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NO.3 Which option best describes how to add a user to a BlackBerry Device Service (BDS) domain?
A. Login to BlackBerry Administration Console and click on "create a user" enter the user's full name
in the "Directory Display Name" field and click on "create a user with activation password"
B. Login to BlackBerry Administration Console and click on "create a user", enter the user's full
name in the "Directory Display Name" field and click on "create a user without activation password"
C. Login to BlackBerry Administration Console and click on "create a user" enter the user's email
address in the "Email Address" field and click on "create a user with generating activation password"
D. Login to BlackBerry Administration Console and click on "create a user", enter the user's email
address in the "Email Address" field and click on "create a user without activation password"
Answer: D

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NO.4 A user requests an immediate password to activate a BlackBerry device but the user is not
found in the server by searching Administration Service, What should be done next?
A. Perform a quick user search to find the user
B. Add the user to the Activation Password group
C. Assign the Activation Password Software Configuration to the user
D. Create a BlackBerry enabled user with an activation password
Answer: D

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NO.5 Which three components are used to contact a device?
A. BlackBerry Router, BlackBerry Dispatcher, and BlackBerry Web Desktop Manager
B. BlackBerry Router, BlackBerry Management Web Service, and BlackBerry Web Desktop Manager
C. BlackBerry Dispatcher, BlackBerry Enterprise Management Web Service, and BlackBerry Web
Desktop Manager
D. BlackBerry Dispatcher, BlackBerry Administration Service, and BlackBerry Web Desktop Manager
Answer: C

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NO.6 A device establishes connection against the BlackBerry environment by creating an
A. HTTP connection over Wi-Fi.
B. HTTP connection over Wi-Fi VPN, or IPPP .
C. SSL connection over Wi-Fi.
D. SSL connection over Wi-Fi, VPN, or IPPP .
Answer: D

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NO.7 When searching for users with a specific software configuration assigned, the following
message is displayed: "The BlackBerry Administration Service cannot find the records you were
looking for. Verify the search criteria you specified and try again." What is the MOST likely cause and
corrective action to take?
A. The search modules threw an exception; log out and try the search again.
B. The search resulted in no matches; make sure search terms are valid and try again if the result
was unexpected.
C. The search was not able to connect to the configuration database to submit the search; verify
connectivity to the database server and try again.
D. The search module did not understand the criteria; make sure search terms are valid and try
again.
Answer: B

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NO.8 What administrative tasks can be performed using the BlackBerry Web Desktop Manager
Option?
A. Setup an enterprise activation password, specify a new password and lock a device and assign a
new device to a user account.
B. Setup an enterprise activation password, specify a new password and lock a device, delete all
device data and deactivate a device and assign a new device to a user account.
C. Setup an enterprise activation password, specify a new password and lock a device, delete all
device data and deactivate a device, assign a new device to a user account, send a PIN message to
the administrator.
D. Setup an enterprise activation password and assign a new device to a user account.
Answer: B

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NO.9 A new user in the company would like to use BlackBerry Web Desktop Manager to activate
and manage their device. What is the first step?
A. Create a BlackBerry Enabled account for them on the server
B. Set a password for the user
C. Generate an Enterprise Activation password
D. Create a BlackBerry Web Desktop Manager password for the user
Answer: A

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NO.10 The BlackBerry Administration Service does which of the following?
A. Provides a secure connection between the device and the server
B. Maintains a connection with the BlackBerry Infrastructure
C. Communicates commands, IT policies, and profiles to the device
D. Manages the user accounts and devices
Answer: D

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